Scope
What you get
Sales, inventory, receivables, attendance and production — your process, not a template
Full source code, database and documentation handed over at acceptance
Integrates with Excel, REST APIs and the accounting package you already use
Off-the-shelf software asks your company to follow someone else's process. A few months in, the team quietly goes back to spreadsheets while the subscription keeps billing. Custom software works the other way around: we sit with your supervisors and map how the business actually runs — who signs a goods receipt, how credit terms are calculated, which columns the month-end report must contain — and only then start building.
When custom is right, and when it is not
We will say so before you spend anything: if your company runs a conventional process that packaged software already covers, buy the package. Custom earns its cost when at least one of these is true — your process is a competitive advantage no vendor models; your data is scattered across spreadsheets each department keeps its own copy of; per-seat subscription cost has passed the cost of owning the system outright; or you need to integrate with something whose vendor will not open an interface.
What we build
Companies around Long Thanh and Bien Hoa usually start with one of these and extend across the others on the same data foundation. If you are not yet sure which area comes first, business management software compares the four families and the order to build them in:
- Sales, orders and receivables — quotations, orders, invoicing, and customer and supplier balances on your actual payment terms.
- Warehouse management — real-time stock, barcode scanning, bin locations, lot and expiry control.
- Manufacturing execution — work orders, stage-by-stage progress, material consumption against BOM, defect rates by shift.
- ERP — when several areas already run separately and need to sit on one source of data.
- HR and time attendance — shifts, overtime, leave and payroll on your internal rules.
- Internal tools — approvals, equipment and maintenance records, quality documentation: the work currently living in a shared spreadsheet and a chat group.
How a project runs, from survey to go-live
It starts with a survey at your site, working with the people who actually operate the process rather than only with management — the documented process and the real one almost always differ. The survey produces a functional specification, an itemised scope and a fixed quote. After signing, you review a working build every week and comment on it directly, instead of seeing the product for the first time at acceptance. The last stage is parallel running: the new system runs alongside the old way briefly so the numbers can be reconciled before you cut over.
What drives cost and timeline
The number of processes to digitise dominates, followed by the number of integration points with existing systems, the number of distinct user roles, and how complex the reporting is. A core system covering one area typically takes 8 to 14 weeks from the point the process is agreed. We stage projects so each phase is usable on its own, which lets you put the urgent part into service without waiting for the whole system.
Data, access control and security
You receive the full source code and database, deployed on your own server or a cloud account in your name. Access is role-based so each person sees only what they are responsible for, and every edit to sensitive data records who changed it and when. Automated backups and a tested restore procedure are handed over documented, not promised verbally.
Handover, training and growing later
Handover is followed by training and a warranty period for the details that only surface in real use, because the version people actually use is never quite the version on paper. Because the source code, technical documentation and server administration are yours at acceptance, your company is not locked to one vendor — if you need another module in two years you can call us or hand it to another team. On budget, what custom software actually costs explains how the number is built; if you are weighing ERP against WMS, the difference between them sets it out.
Is custom software more expensive than a SaaS subscription?
Upfront, yes; per user per month, no. For a team of 10 to 30 people using a system for years, custom usually costs less across two to three years. We build that comparison with your real numbers before you commit.
Can it integrate with the systems we already use?
In most cases yes — Excel import and export, REST APIs, or synchronization with the accounting package already in place. We verify each integration during the assessment phase, before a contract is signed.
What if we want to change vendors later?
You can. Source code, technical documentation and server administration are yours at acceptance, so your company is never locked to a single supplier, including us.
